1.1 Fundamental Test Process
1.2.1 Test Planning
  Activity timing
1.2.2 Test Monitoring and Control
1.3 Test Analysis
Advantages of Detailed Test Conditions
Disadvantages of Detailed Test Conditions
When Are Detailed Test Conditions Effective?
1.3 Test Analysis Exercise
1.4 Test Design
  Mapping test cases to requirements
  Inventory tracking matrix
1.4 Test Design Exercise
1.5 Test Implementation
Sequence of Test Execution
Disadvantages of Early Test Implementation
Advantages of Early Test Implementation
1.5 Test Implementation Exercise
1.6 Test Execution
1.6 Test Execution Exercise
1.7 Evaluating Exit Criteria and Reporting
1.8 Test Closure Activities
Test Completion
Test Artifact Handover
Lessons Learned
1.8 Test Closure Activities Exercise
2.2 Test Management in Context
Understanding Stakeholders
Who Are the Stakeholders?
Other SDLC Activities and Products
Alignment of Test Activities
Sequential Models
Additional Test Levels
Elements of a Test Level
Levels of Testing Within the Lifecycle
Managing Non-Functional Testing
Integrating Non-Functional Tests into SDLC
Benefits and Challenges of Experience-Based Testing
Managing Experience-Based Testing
2.2  Stakeholder Exercise
2.3 Risk-Based Testing
Quality Risks
Risk Identification
Categorization of Risk
Light-weight Risk-Based Testing Techniques
Heavy-weight Risk-Based Testing Techniques
Measuring Success of Risk-Based Testing
Techniques for Test Selection
2.3 Risk-Based Testing Exercise
2.4 Test Documentation
Test Documentation
   Test policy
   Test strategy
   Master test plan
   Level test plan
Test Policy
Project Risk Management
Examples of Project Risk Mitigation
Managing Project Risk
2.4 Test Documentation Exercise
2.5 Test Estimation
  Factors that influence test estimation
  How good is our industry (at estimating)?
2.5 Test Estimation Exercise
2.6 Defining and Using Test Metrics
  What makes a good measure?
  Metrics for test closure
  Using metrics
  Using metrics for test control
  A sample tester’s dashboard
Exercise – Metrics
2.6 Defining and Using Test Metrics Exercise
2.7 Business Value of Testing
  Quantitative value of testing
  Economics of test and failure
  Qualitative value of testing
  Cost of (poor) quality
2.7 Business Value of Testing Exercise
2.8 Distributed, Outsourced, and Insourced Testing
2.9 Managing the Application of Industry Standards
  Sources of standards
  International standards

2.9 Managing the Application of Industry Standards (continued)
  Sample ISO standards
  IEEE
  Example of national standard
  Domain-Specific standards
  CMMI – Capability Maturity Model Integration
  PMI, PRINCE2 and ITIL
  Considerations when using standards
2.9 Managing the Application of Industry Standards Example 1
3.2 Management Reviews and Audits
Key Characteristics
Audits
Key Characteristics of Audits
3.3 Managing Reviews
Formulating a Review Strategy
Addressing Reviews During Test Planning
Measuring the Effectiveness of Reviews
3.3 Managing Reviews Exercise
3.4 Metrics for Reviews
Metrics for Product Evaluation
Metrics for Process Evaluation
3.4 Metrics for Reviews Exercise
3.5 Managing Formal Reviews
Characteristics of a Formal Reviews
Fulfillment of Prerequisites
4.2 Defect Lifecycle and SDLC
  Economics of test and failure
Defect Workflow and States
Cross-Functional Defect Management
4.2 Defect Lifecycle and SDLC Exercise
4.3 Defect Report Information
Defect Data
Standards for Defect Reporting
  ISO 9126
  IEEE 829
  IEEE 1044
  Orthogonal defect classification
4.3 Defect Report Information Exercise
4.4 Assessing Process Capability
Using Defects for Process Improvement
5.2 Test Improvement Process
  Why test process improvement models?
  Process assessment
  Process capability determination
  Process improvement
  Process assessment
  Types of process improvement models
5.3 Improving the Test Process
Test Improvement Models
Improving the Testing Process
  Change process steps: IDEAL
5.3 Improving the Test Process Exercise
5.4 Improving the Test Process with TMMi
5.5 Improving the Test Process with TPI Next
5.6 Improving the Test Process with CTP
5.7 Improving the Test Process with STEP
6.0 Test tools and automation
6.2 Tool Selection
6.3 Tool Lifecycle
6.3 Tool Metrics
7.0 People skills
7.2 Individual Skills
Individual skills – Testers
Individual Skills – User View
Individual Skills – Software Development Process
Individual Skills – Test Techniques
Individual Skills – For Test Managers
Individual Skills – Interpersonal Skills
Building the Perfect Team
Skills Assessment
7.2 Individual Skills Exercise
7.3 Test Team Dynamics
Test Team Dynamics – New Staff Members
Technical Skills-Hard Skills
Technical Skills-Soft Skills
7.4 Testing within an Organization
7.5 Motivation
Motivation and Morale
Motivation and Metrics
7.6 Communications