Advanced Tester Certification — Test Manager
Reality Based, Certified Agile Workshop
| Date |
Mon Jun 10 to Fri Jun 14
9:30 AM to 5:30 PM (EDT) |
| Delivery |
Live, virtual, instructor led, interactive workshop. 100% live with no pre-recorded content. |
| Fees |
|
| Trainer | Jenna Charlton Agile Coach & Trainer |
| Notes | Live-Online, instructor led, with minimal or no pre-recorded material used. |
Register
Reserve your seat early
Discounts
Wide selection of discounts
There are discounts for registering early, alumni, groups, unemployed, students and veterans. Alumni Discounts
combine with everything. For unemployed / hardship a current state unemployment statement or separation letter is required.
Refund Policies
What happens if you can't attend
We try to avoid cancellations and expect you to be similarly respectful; so there are fees associated with cancellations to cover a portion of costs we incur, including credit card processing.
Overview of Cancellation Policies
Grow-Lean has policies around situations where you as an attendee, or Grow-Lean as a host, must cancel or reschedule. Grow-Lean's policies are consumer-friendly in recognition that unforeseen things happen, but Grow-Lean asks for thoughtfulness about canceling late so Grow-Lean can continue to put their customers first.
By registering yourself or others for the session, or by being a registrant, you agree to the policies below. If you have any questions, please contact Grow-Lean.
Cancellations
Cancellation requests received at least sixteen (16) days prior to the event will receive a 100% refund minus a 5% credit card processing fee.
Cancellation requests received fifteen (15) to eight (8) days prior to the event will receive a 100% refund minus a 5% credit card processing fee and a $125 late cancellation fee.
Cancellation requests received seven (7) or less days prior to the event will receive a credit equal to 50% of the amount paid that can be applied to any future event that the registrant will take in the next twelve months.
Reschedule Requests
Reschedule requests received at least sixteen (16) days prior to the event will have no fees for the first request. Additional reschedule requests will be subject to a $125 transfer fee.
Reschedule requests received less than sixteen (16) days prior to the event will be subject to a $125 transfer fee.
Grow-Lean Reschedule Events
Grow-Lean tries to avoid rescheduling. If Grow-Lean needs to reschedule, all registrants will promptly receive a 100% refund. Registrants may decide to be transferred into the rescheduled event, or another upcoming event, instead of the refund if they desire.
Grow-Lean Trainer Substitution
In the event where the original listed trainer cannot deliver the course, Grow-Lean reserves the right to substitute a trainer. This is a rare occurrence, but this policy allows Grow-Lean to deliver a course while minimizing the student impact. Trainers provided in this event will have met Grow-Lean's high quality standards to ensure registrants receive valuable training.
Jenna Charlton
Jenna Charlton has been a software tester for nearly a decade. In that time she’s focused on manual testing, taking a particular interest in web accessibility and usability. Jenna’s experience in testing runs the gamut from lone tester on a Scrum team to test lead on an enterprise-level project. Jenna’s primary areas of expertise are in agile testing methodologies, risk based testing, accessibility testing, and test leadership. She is a regular speaker at conferences, covering a variety of testing topics and team collaboration. Jenna is passionate about making testing concepts accessible and relevant.
Policies
Grow-Lean has policies to protect you, fellow students and Grow-Lean.
Familiarize yourself with these policies and use our Contact Us Form if you have any questions.
Cancellation and Rescheduling Policies
Overview of Cancellation Policies
Grow-Lean has policies around situations where you as an attendee, or Grow-Lean as a host, must cancel or reschedule. Grow-Lean's policies are consumer-friendly in recognition that unforeseen things happen, but Grow-Lean asks for thoughtfulness about canceling late so Grow-Lean can continue to put their customers first.
By registering yourself or others for the session, or by being a registrant, you agree to the policies below. If you have any questions, please contact Grow-Lean.
Cancellations
Cancellation requests received at least sixteen (16) days prior to the event will receive a 100% refund minus a 5% credit card processing fee.
Cancellation requests received fifteen (15) to eight (8) days prior to the event will receive a 100% refund minus a 5% credit card processing fee and a $125 late cancellation fee.
Cancellation requests received seven (7) or less days prior to the event will receive a credit equal to 50% of the amount paid that can be applied to any future event that the registrant will take in the next twelve months.
Reschedule Requests
Reschedule requests received at least sixteen (16) days prior to the event will have no fees for the first request. Additional reschedule requests will be subject to a $125 transfer fee.
Reschedule requests received less than sixteen (16) days prior to the event will be subject to a $125 transfer fee.
Grow-Lean Reschedule Events
Grow-Lean tries to avoid rescheduling. If Grow-Lean needs to reschedule, all registrants will promptly receive a 100% refund. Registrants may decide to be transferred into the rescheduled event, or another upcoming event, instead of the refund if they desire.
Grow-Lean Trainer Substitution
In the event where the original listed trainer cannot deliver the course, Grow-Lean reserves the right to substitute a trainer. This is a rare occurrence, but this policy allows Grow-Lean to deliver a course while minimizing the student impact. Trainers provided in this event will have met Grow-Lean's high quality standards to ensure registrants receive valuable training.
Session Attendance and Participation Policies
Session Policy Summary
Grow-Lean policies around class (session) participation and course material usage are designed to protect your privacy, the privacy of other students, the intellectual property rights of Grow-Lean LLC, and to maximize the learning outcome for all. By registering for the session, or by being a registrant, you agree to the policies below. If you have any questions, please contact us via our Contact Us form at https://www.grow-lean.com/ContactUs.
Camera Use Policy
You agree to have a functioning camera, which may be on a secondary device (like a phone) on, and facing yourself for the majority of the training. You may turn your camera off for short periods when needed (like when eating).
If your camera is not functioning, or your bandwidth becomes too limited to support video, you will inform the trainer and participate actively to ensure you stay engaged in the session.
If there is a specific reason why you cannot be on camera, contact Grow-Lean LLC prior to the event so that we can make an exception.
Picture Taking
Grow-Lean will sometimes take pictures or videos during the session. Attendees will be notified in advance. If you do not want to be included in a picture or a video, you may turn your camera off during those times. By keeping your camera on, you acknowledge that your image, or edits thereof, may be used for promotion or other purposes. Grow-Lean will try to ensure that those in a video are presented in a professional fashion.
You may not take pictures of any students in the session without the express consent of all attendees and understand that doing so may be a criminal offense depending on the locations where attendees are participating from.
Student Accountability for Training Outcomes
You may use the Contact Us form at https://www.grow-lean.com/ContactUs, or inform the trainer, or both if you believe that there is anything in the training that is preventing you from having a high quality learning experience.
You authorize Grow-Lean to share your name and email with the certifying body, which, depending on the session, is typically the Scrum Alliance, Scaled Agile or IC Agile.
- Grow-Lean recommends that you use your personal email address instead of your work email when registering for training.
- This ensures that you will always have access to your account and certifications while also protecting the privacy of your organization.
Communications via Email and Text
Grow-Lean will communicate with you via email, and you may receive several similar emails, or even duplicates in an attempt to ensure that everyone receives the information they need. You may contact Grow-Lean via the Contact Us Page if this becomes a problem.
Grow-Lean will communicate with you via text messaging, in an attempt to ensure that everyone receives the information they need. You may contact Grow-Lean via the Contact Us Page if this becomes a problem.
Privacy Policy
Privacy Policy Summary
This policy discloses the privacy practices for www.grow-lean.com clarifying the following:
- What personally identifiable information is collected.
- How personally identifiable information is used.
- With whom may the personally identifiable information be shared.
- What choices are available to you regarding the use of your personally identifiable information.
- Procedures used to protect the misuse of your personally identifiable information.
- How you can correct inaccuracies in your personally identifiable information.
Information Collection, Use, and Sharing
Grow-Lean owns the information collected on this site. We collect information that you provide when you register for a class, create an account, or by other direct contact from you. We do not sell this information. Your information is made available to other organizations that provide services such as payment processing, certification and communication.
From a financial perspective, Grow-Lean stores your name, the last four digits and the type of credit card used. Grow-Lean does not store your credit card data or other financial information in their systems.
If you take a session with Grow-Lean that results in certification, your information (name, email address, course taken, and course date) will also be shared with the certifying body, such as the Scrum Alliance or Scaled Agile.
Grow-Lean may contact you in the future to:
- help you register for class,
- help you create an account,
- help you set or reset your password,
- help you attend a class,
- to inform you about specials, new products or services.
Text Messaging
Grow-Lean provides you with the choice to utilize text messaging (SMS) for the purpose of verifying your account, and other account-related purposes. It is important to note that automated text messaging is not used for any promotional activities.
Contact Us to Opt-Out
You may opt out of receiving marketing email communications from Grow-Lean by using the link at the bottom of an email you received. If you are registered for a class, Grow-Lean will continue to send you information about that class.
You may contact Grow-Lean if you would like to be removed from their marketing list by entering your information in the contact us form.
Modifying Your Personal Information at Grow-Lean
You may contact Grow-Lean at any time in respect to your stored personal information.
- See what data Grow-Lean has about you, if any.
- Change/correct any data Grow-Lean has about you.
- Have Grow-Lean delete any data they have about you.
- Express any concern you have about Grow-Lean's use of your data.
Security
Grow-Lean takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
For processing of credit card payments, Grow-Lean uses Stripe, Splitit and BlueSnap. Credit card data you enter during your checkout will be stored with one or more of the payment providers (scroll down for links to their privacy policies).
Updates
Updates to Grow-Lean's privacy policy will be posted on this page.
Adherence to Policy
Contact Grow-Lean immediately if you feel that they are not abiding by this privacy policy. Grow-Lean can be reached via telephone at +1.609.975.9294 or via email at Support@Grow-Lean.Com.
Cookies
Grow-Lean uses "cookies" on this site. A cookie is a piece of data stored on a site visitor's local drive to help Grow-Lean improve your access to their website, to identify repeat visitors, and to process registration. Cookies can also enable Grow-Lean to track the interests of their users to enhance the experience on their website.
Supporting Sites and Services
This website contains links and relies on sites and services from other organizations. The privacy practices of these organizations are not under Grow-Lean's control.
Be further aware that the organizations are based in various locations worldwide, including the United States. The European Commission has not determined that the United States and other areas of the world where these organizations operate, ensure an adequate level of protection for personal data.
Your information is shared with these organizations on an as-needed basis.
A list of organizations with which your data may be shared is listed next.
- Certification Bodies
- Payment Processing
- Communications
Intellectual Property Policy
Intellectual Property Policy Summary
- All course materials, including but not limited to lectures, interactive boards, practice exams, presentations, handouts, and assessments, are the intellectual property of Grow-Lean and are protected by copyright law.
- You may not record, photograph, livestream, distribute copies of, alter, or otherwise capture or reproduce the training, the training material, or images of other attendees, for any reason.
- You are granted a non-exclusive license to use course materials for your own personal learning and may not reproduce or distribute them in any form without the express written consent of Grow-Lean.
- Any unauthorized use or distribution of course materials will be considered a violation of copyright law and may result in legal action.
- If you wish to use course materials for any purpose other than personal learning, you must obtain written permission from Grow-Lean.
- Grow-Lean reserves the right to modify this policy at any time.
Discounts
Options for your circumstances
Request your discount on the session (a class on date/time with a trainer) you want. If more than one discount applies explain in your comments.
For Grow-Lean Alumni, log in or use your account email when registering, and receive an automatic discount. If you also qualify for another discount, request it, and as long as your email matches we know you are an alumni.
You can pay in up to 12 installments by choosing Splitit at checkout.
After entering your request you may email us at Grow-Lean-Training@Grow-Lean.Com or call us +1.609.975.9294 for questions.
If you have a Visa or Mastercard credit card you can pay in up to 12 monthly installments. There are no fees or interest if you pay on time! Your available credit must be enough to cover the full cost and there is a hold on your credit card for the amount that you have not paid.
For example, if your final fee is $1,000 and you chose 10 installments:
- You would pay $100 today and have a $900 hold placed on your credit card.
- The following month your credit card would be charged another $100 and the hold would be reduced to $800.
- Each month you pay $100 and each month the hold is reduced by $100.
If you are not familiar with the term "hold" this is similar to what hotels do when you check in, to cover extra expenses you may incur including the mini bar.
The benefit to you is that you do not pay any interest or fees if all payments are on time.
Able to register now?
Combines With: Alumni, Group, Hardship, Out of Pocket, Student, Veterans
If you qualify for another discount, like out of pocket, request it to get combined savings. If not, just register.
Won't be reimbursed?
Combines With: Alumni, Early Bird
Request an out of pocket (self-pay) discount. If you're a Grow-Lean Alumni, mention that in your description.
Multiple participants?
Combines With: Early Bird
The larger the group the larger the discount. If you want a private session, tell us in the comments. You will be able to register the attendees or they will be able to register themselves.
Grow-Lean Alumni?
Combines With: Early Bird, Hardship, Out of Pocket, Student, Veterans
Get 5% off for each public session you took with us (with a cost of $495 or more), up to 25% off, for Grow-Lean delivered sessions. Automatically combines with Early Bird just register.
Suffering a hardship?
Combines With: Early Bird, Alumni
Provide an unemployment notice or separation agreement. If you're a Grow-Lean Alumni, mention that in your description.
Full-time student or educator?
Combines With: Early Bird, Alumni
Use your .edu email address to take advantage of a student / educator discount.
Active military or veteran?
Combines With: Early Bird, Alumni
Request a veteran discount and specify if you are paying on your own.
Preparation for Session
Maximize learning by preparing your technology for the session
We use common tools for our virtual sessions. Please read on to confirm what you need for the Advanced Tester Certification — Test Manager session.
- Internet connected Computer / Tablet: Many students use a single device for the session, others use two devices, perhaps their work laptop for the webcam and a separate device for sharing.
- Working Webcam: Virtually all laptop have integrated webcams. If you don't have that, we will assist you in setting up your phone as a webcam.
- Working headset or speaker plus microphone: Depending on your laptop, the built-in microphone and speaker may be sufficient. Many use earphones.
- Access to Zoom: If you haven't used Zoom, test it at: https://zoom.us/test. Click "Join", and follow the prompts. If you have problems, check the Zoom article at: https://support.zoom.us/hc/en-us/articles/115002262083-Joining-a-Zoom-test-meeting
-
A location from which to participate: .
-
Ideally this location will:
- Have good lighting
- Be relatively quiet
- Ensure that you have minimal interruptions
- But, no worries if you don't have a perfect spot. It is expected that kids, dogs, cats, spouses, siblings, roommates, parents, or someone else makes some noise, or appears on camera.
-
Ideally this location will:
- Getting into the Session: The Zoom information will be provided no later than 48 hours prior to the session. You will be able to join the session up to 30 minutes early to check your technology.
Jenna Charlton
Jenna Charlton has been a software tester for nearly a decade. In that time she’s focused on manual testing, taking a particular interest in web accessibility and usability. Jenna’s experience in testing runs the gamut from lone tester on a Scrum team to test lead on an enterprise-level project. Jenna’s primary areas of expertise are in agile testing methodologies, risk based testing, accessibility testing, and test leadership. She is a regular speaker at conferences, covering a variety of testing topics and team collaboration. Jenna is passionate about making testing concepts accessible and relevant.
Testimonials
Validated testimonials for Google and TrustPilot. Click to go to source website.
Advanced Tester Certification — Test Manager
Prepare for the ISTQB® Advanced Level—Test Manager Certification Exam
Accredited training for the ISTQB® Advanced Tester Certification—Test Manager (CTAL-TM) certification. This five-day course focuses on areas vital for successful test management: foundations of software testing, test management, standards and test improvement processes, and people skills.
Class Schedule
Upcoming Public Sessions
- Integrate testing into your software development process
- Establish a realistic test approach and strategy
- Understand the Test Manager’s role in reviews
- Plan, estimate, and schedule the testing effort
- Dynamically monitor, manage, and report testing activities
- Understand the Test Manager’s role in defect management
- Plan and implement test automation
- Measure test effectiveness and project progress
- Evaluate and improve your test process
- Develop new skills to lead your test team
The ISTQB® Advanced Tester Certification—Test Manager training course expands on the test techniques and methods introduced in the ISTQB
Foundation certification course and addresses those areas of the ISTQB advanced syllabus specifically related to the Advanced Test Management certification.
The course focuses on the key areas that are vital for successful test management: the foundations of software testing, test management, standards and test improvement processes, and people skills.
Specific topics covered include testing as part of the software development lifecycle, metrics, test documentation, risk analysis, estimation, test management issues, test automation, process improvement models,
individual skills for testers and managers, team dynamics, leadership, and motivation.
This course is filled with hands-on exercises to help you practice the methods and techniques taught in the course.
This course covers the syllabus for the Advanced Test Management certification and will help you prepare for the exam.
- Individuals who have taken the ISTQB Certified Tester—Foundation Level training and wish to expand their knowledge and skills into more advanced areas
- Individuals who have received the ISTQB Foundation Level certification, have met the criteria for taking the advanced certification exams, and wish to prepare for those exams.
- Anyone wishing to learn more about advanced testing topics
Pre-Qualification for the Advanced Certification Exam
In order to be eligible to take any of the Certified Tester—Advanced Level (CTAL) exams, potential examinees must submit proof of Certified Tester—Foundation Level (CTFL) certification. CTAL exams
are not given at the end of class. After pre-qualification is completed, students receive an exam voucher good for one year. To learn more about Advanced Tester Certification, or to schedule a
personal certification planning consultation with one of our Training Advocates via the
Contact Us Page or call +1.609.975.9294
.
1.1 Fundamental Test Process
1.2.1 Test Planning
Activity timing
1.2.2 Test Monitoring and Control
1.3 Test Analysis
Advantages of Detailed Test Conditions
Disadvantages of Detailed Test Conditions
When Are Detailed Test Conditions Effective?
1.3 Test Analysis Exercise
1.4 Test Design
Mapping test cases to requirements
Inventory tracking matrix
1.4 Test Design Exercise
1.5 Test Implementation
Sequence of Test Execution
Disadvantages of Early Test Implementation
Advantages of Early Test Implementation
1.5 Test Implementation Exercise
1.6 Test Execution
1.6 Test Execution Exercise
1.7 Evaluating Exit Criteria and Reporting
1.8 Test Closure Activities
Test Completion
Test Artifact Handover
Lessons Learned
1.8 Test Closure Activities Exercise
2.2 Test Management in Context
Understanding Stakeholders
Who Are the Stakeholders?
Other SDLC Activities and Products
Alignment of Test Activities
Sequential Models
Additional Test Levels
Elements of a Test Level
Levels of Testing Within the Lifecycle
Managing Non-Functional Testing
Integrating Non-Functional Tests into SDLC
Benefits and Challenges of Experience-Based Testing
Managing Experience-Based Testing
2.2 Stakeholder Exercise
2.3 Risk-Based Testing
Quality Risks
Risk Identification
Categorization of Risk
Light-weight Risk-Based Testing Techniques
Heavy-weight Risk-Based Testing Techniques
Measuring Success of Risk-Based Testing
Techniques for Test Selection
2.3 Risk-Based Testing Exercise
2.4 Test Documentation
Test Documentation
Test policy
Test strategy
Master test plan
Level test plan
Test Policy
Project Risk Management
Examples of Project Risk Mitigation
Managing Project Risk
2.4 Test Documentation Exercise
2.5 Test Estimation
Factors that influence test estimation
How good is our industry (at estimating)?
2.5 Test Estimation Exercise
2.6 Defining and Using Test Metrics
What makes a good measure?
Metrics for test closure
Using metrics
Using metrics for test control
A sample tester’s dashboard
Exercise – Metrics
2.6 Defining and Using Test Metrics Exercise
2.7 Business Value of Testing
Quantitative value of testing
Economics of test and failure
Qualitative value of testing
Cost of (poor) quality
2.7 Business Value of Testing Exercise
2.8 Distributed, Outsourced, and Insourced Testing
2.9 Managing the Application of Industry Standards
Sources of standards
International standards
Sample ISO standards
IEEE
Example of national standard
Domain-Specific standards
CMMI – Capability Maturity Model Integration
PMI, PRINCE2 and ITIL
Considerations when using standards
2.9 Managing the Application of Industry Standards Example 1
3.2 Management Reviews and Audits
Key Characteristics
Audits
Key Characteristics of Audits
3.3 Managing Reviews
Formulating a Review Strategy
Addressing Reviews During Test Planning
Measuring the Effectiveness of Reviews
3.3 Managing Reviews Exercise
3.4 Metrics for Reviews
Metrics for Product Evaluation
Metrics for Process Evaluation
3.4 Metrics for Reviews Exercise
3.5 Managing Formal Reviews
Characteristics of a Formal Reviews
Fulfillment of Prerequisites
4.2 Defect Lifecycle and SDLC
Economics of test and failure
Defect Workflow and States
Cross-Functional Defect Management
4.2 Defect Lifecycle and SDLC Exercise
4.3 Defect Report Information
Defect Data
Standards for Defect Reporting
ISO 9126
IEEE 829
IEEE 1044
Orthogonal defect classification
4.3 Defect Report Information Exercise
4.4 Assessing Process Capability
Using Defects for Process Improvement
5.2 Test Improvement Process
Why test process improvement models?
Process assessment
Process capability determination
Process improvement
Process assessment
Types of process improvement models
5.3 Improving the Test Process
Test Improvement Models
Improving the Testing Process
Change process steps: IDEAL
5.3 Improving the Test Process Exercise
5.4 Improving the Test Process with TMMi
5.5 Improving the Test Process with TPI Next
5.6 Improving the Test Process with CTP
5.7 Improving the Test Process with STEP
6.0 Test tools and automation
6.2 Tool Selection
6.3 Tool Lifecycle
6.3 Tool Metrics
7.0 People skills
7.2 Individual Skills
Testers
User View
Software Development Process
Test Techniques
For Test Managers
Interpersonal Skills
Building the Perfect Team
Skills Assessment
Skills Exercise
7.3 Test Team Dynamics
Test Team Dynamics – New Staff Members
Technical Skills-Hard Skills
Technical Skills-Soft Skills
7.4 Testing within an Organization
7.5 Motivation
7.6 Communications
- Exam Voucher: Once you submit a proof of your Certified Tester—Foundation Level (CTFL) certification (a pre-requisite) you will receive an exam voucher good for one year.
- Easy course access: Attend training right from your computer and easily connect your audio via computer or phone. Easy and quick access fits today ís working style and eliminates expensive travel and long days in the classroom.
- Live, expert instruction: Instructors are sought-after practitioners, highly-experienced in the industry who deliver a professional learning experience in real-time.
- Valuable course materials: Courses cover the same professional content as our classroom training, and students have direct access to valuable materials.
- Rich virtual learning environment: A variety of tools are built in to the learning platform to engage learners through dynamic delivery and to facilitate a multi-directional flow of information.
- Hands-on exercises: An essential component to any learning experience is applying what you have learned. Using the latest technology, your instructor can provide hands-on exercises, group activities, and breakout sessions.
- Real-time communication: Communicate real-time directly with the instructor. Ask questions, provide comments, and participate in the class discussions.
- Peer interaction: Networking with peers has always been a valuable part of any classroom training. Live Virtual training gives you the opportunity to interact with and learn from the other attendees during breakout sessions, course lecture, and Q&A.
- Small class size: Live Virtual courses are limited in small class size to ensure an opportunity for personal interaction.